Home security systems with professional monitoring services add an additional protection layer to your home. Should an emergency occur, your monitoring center can immediately dispatch authorized personnel, providing around-the-clock defense no matter where you are.
Below, we provide four benefits of using professional monitoring services with your home security system.
1. Break-In and Burglary Prevention
Monitored glass-break detectors, image sensors and door alarms can detect when a potential break-in or burglary is in progress. Should movement or device tampering trigger your alarm, your monitoring center will be notified. The operator will then call you to determine whether the threat is valid. If immediate attention is required, your operator will dispatch the police.
2. Fire, Flood and Carbon Monoxide Detection
Environmental hazards, such as flooding, high levels of carbon monoxide and fires, are often unpredictable and can pose serious threats to your health and home if left undetected. By syncing your water sensors, low temperature sensors, fire alarms and carbon monoxide detectors to your monitoring center, you can also ensure prompt response in these situations and minimize damages.
3. Medical Emergency Response
Individuals who live alone or who have medical conditions may utilize a personal emergency response system (PERS). In the event of a medical emergency, users can push a button on a wearable pendent to immediately connect with a monitoring center operator. Once the operator has verified there is a medical emergency, he or she will dispatch first responders and notify those on your emergency contact list.
Verification Guidelines
To reduce false dispatches, your security provider will follow a set of guidelines to determine whether there is a legitimate emergency each time a potential threat is detected. Generally speaking, here’s what happens (procedures may differ depending on alarm event):
- Place a call to your home.
- Ask the individual who answers for a passcode, which is pre-set by the homeowner.
- If the individual is able to provide the correct password, no further action is taken.
- If an incorrect passcode is received, you can’t be reached or the monitoring center cannot confirm a false alarm, emergency personnel will be dispatched.
Monitoring centers keep a close eye on your home so you don’t have to. Work with a reliable professional monitoring service provider to ensure your home is protected at all times.